Shipping Policy

Last Updated: 01-01-2026

At Petzovia LLC, we aim to provide a smooth and reliable shipping experience for all customers within the United States.

We currently ship to all states within the contiguous United States.

Orders are shipped using trusted carriers such as:

Shipping method depends on product size, weight, and delivery location.

Once your order ships, you will receive a tracking number via email.

If you do not receive tracking information within 5 business days, please contact us.

Shipping costs are calculated at checkout unless otherwise stated.

We may offer free shipping promotions on selected products or orders.

Additional shipping charges may apply for oversized items or special delivery requirements.

It is the customer’s responsibility to provide accurate shipping information and be available to receive the package.

Petzovia LLC is not responsible for delays caused by incorrect address details or failed delivery attempts.

Please inspect your order upon arrival.

If your package arrives damaged or items are missing, contact us within 48 hours of delivery.

Include photos of the packaging and product to help us resolve the issue quickly.

While we aim to meet all estimated delivery timelines, delays may occur due to weather, carrier issues, or high seasonal demand.

In such cases, we will notify you as soon as possible.

For shipping-related inquiries, please contact:

Petzovia
16701 Melford Boulevard
Bowie, Maryland 20715
United States