Terms & Conditions

Welcome to Pet Zovia! These Terms and Conditions ("Terms") outline how you use our website and purchase products from our store. By accessing or purchasing from our site, you agree to follow these Terms. Please review them carefully before shopping.

1. Website Use

  • To use this website, you must be at least 18 years old or have consent from a parent or guardian.
  • You agree not to misuse the website, interfere with its security, or attempt to access restricted areas.
  • All content—including images, graphics, text, and logos—is owned by Pet Zovia and may not be reproduced without written permission.

2. Products and Availability

  • We aim to provide accurate product descriptions, pricing, and stock information.
  • Product details, prices, or availability may change at any time without notice.
  • Some products may have limited quantities or special conditions of sale.

3. Orders and Payments

  • When placing an order, please ensure your billing and shipping details are correct.
  • All prices are displayed in USD and may change based on promotions or updates.

4. Shipping and Delivery

  • Orders are typically processed within 1–3 business days.
  • Shipping rates and estimated delivery times will be shown at checkout.
  • Pet Zovia is not responsible for carrier delays, customs issues, or incorrect addresses provided by customers.

5. Returns and Refunds

  • We want you to love your purchase. Please check our Return & Refund Policy for details on eligibility and how to request a return.

6. Limitation of Liability

  • Pet Zovia will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • All items should be used according to their instructions. We are not responsible for any injury or damage caused by misuse.

7. Privacy

  • Your use of this website is also governed by our Privacy Policy, which explains how your data is collected, stored, and used.

8. Updates to These Terms

We may revise these Terms occasionally to reflect business, legal, or operational updates. The revised version will be effective once posted on this page.

9. Contact Us

If you have any questions about these Terms or our policies, please contact us via the information provided on our Contact Page.